Privacy Policy

This Privacy Policy applies to the Sudbury Casino website at sudbury-casino.com.

The website provides information about casino games, My Club Rewards, promotions, dining, Stay + Play, visiting Sudbury and other parts of the casino experience.

This policy focuses on information connected with use of this website. Separate casino, membership, hotel, gaming or other services may have their own notices, requirements and information-handling practices.

The main Sudbury Casino website is designed primarily to provide information rather than require visitors to create an account simply to browse its pages.

If you choose to provide information through a communication method, request, service or feature made available in connection with the website, the information received will depend on the interaction you choose.

This may include identifying or contact information and the content of a request, question, feedback message or other communication.

You should avoid providing information that is not reasonably necessary for the purpose of the communication.

Like other websites, technical information may be processed as part of delivering sudbury-casino.com to your browser, maintaining security and diagnosing website problems.

Depending on the infrastructure involved, this can include information such as requested pages, timestamps, browser or device characteristics, network information and technical records associated with website requests.

This policy does not assume that a specific analytics, advertising or tracking provider is active unless that technology is actually used by the website.

Information associated with the website may be used where reasonably necessary to operate and maintain the site.

Depending on the particular interaction, purposes may include:

• delivering requested website pages and functionality;
• maintaining website and network security;
• investigating technical errors or service interruptions;
• responding to a request or communication you choose to make;
• protecting legal rights and preventing misuse of the website;
• meeting applicable legal, regulatory or record-keeping requirements.

Information should not be described as collected for a purpose that does not actually apply to the relevant interaction.

The website contains information about My Club Rewards, current promotions, dining and other casino services.

My Club Rewards membership and in-person casino services can involve separate registration, identification, eligibility or operational processes.

Information provided when joining a program, presenting identification, redeeming an offer or participating in an in-person service may therefore be handled under the notices, rules and requirements that apply to that particular program or activity.

This website Privacy Policy should not be interpreted as replacing any privacy notice specifically provided for those services.

The Stay + Play section provides information about participating accommodation partners and the casino-related Stay + Play program.

Participating hotels are separate businesses. A reservation, hotel check-in or information provided directly to a hotel is subject to the practices and policies that apply to that property or booking service.

The fact that a hotel is described on sudbury-casino.com does not make the hotel's own systems part of this website.

Selecting Play Now may take you away from the Sudbury Casino website to a separate gaming destination or service.

Information submitted after leaving sudbury-casino.com is handled according to the privacy practices, terms and controls that apply to the destination you visit.

Before providing personal, payment, account or verification information to another service, review the privacy information presented by that service.

Information may be processed by companies that provide technical services required to operate a website, such as hosting, infrastructure, security or related technical support, where those services are actually used.

Information may also be disclosed where reasonably necessary to comply with law, respond to a lawful request, protect legal rights, investigate misuse or address security concerns.

This policy does not state that personal information is shared with a category of third party unless there is a relevant operational or legal reason for doing so.

This Privacy Policy does not assume that sudbury-casino.com operates behavioural advertising technology or sells visitor information simply because such practices exist elsewhere on the internet.

If the website's use of advertising, analytics or data-sharing technologies materially changes, the applicable privacy information should be updated to describe those practices accurately.

Cookies and similar browser storage can support technical website functions, remember choices or help a service maintain information during a session.

Browser controls generally allow you to review, delete or restrict stored website information.

For more detail about browser storage and the distinction between this site and separate destinations, review the Sudbury Casino Cookies Policy.

Personal information should be retained only for as long as reasonably necessary for the purpose for which it is processed, subject to applicable legal, security, dispute-resolution and record-keeping requirements.

Different categories of information may require different retention periods. A technical security record, for example, may not need to be retained for the same period as information associated with a legal obligation.

Reasonable administrative, technical and organizational safeguards should be used where appropriate to protect personal information against unauthorized access, loss, misuse or disclosure.

No internet transmission, browser, server or storage system can be guaranteed to be completely secure.

Visitors should also take reasonable precautions on their own devices, including protecting passwords and keeping browsers and operating systems up to date.

You can browse the website without voluntarily providing unnecessary personal information.

Where information is optional, you may choose not to provide it, although that can limit the ability to respond to a particular request or provide a requested service.

You can also use browser or device settings to control certain cookies and stored website data.

Depending on the information involved and applicable Canadian privacy law, individuals may have rights relating to access, correction or other handling of their personal information.

A request may require reasonable verification before information can be disclosed or changed.

Some information may be subject to legal exceptions or retention requirements that affect what can be provided, corrected or deleted.

Sudbury Casino is an age-restricted gaming environment. Casino access is limited to guests who meet the applicable minimum age requirement.

The website can be viewed online, but information about gaming, promotions or membership should not be interpreted as changing the age restrictions that apply at the casino or to regulated gaming services.

We may update this Privacy Policy when the website, relevant information practices or applicable legal requirements change.

Material changes should be reflected in the content of this page rather than relying on outdated descriptions of how the site works.

The current version is the version displayed on this page, together with the Last updated date shown above.